Outage in Healthie

Increased Error Rates from Zus API

Resolved Minor

January 27, 2026 - Started 18 days ago - Lasted about 4 hours
Official incident page

Incident Report

The issue with Zus returning abnormal errors has re-appeared. We have re-raised this with Zus.

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Latest Updates ( sorted recent to last )

RESOLVED 18 days ago - at 01/27/2026 10:00PM

We have seen error rates return to normal.

INVESTIGATING 18 days ago - at 01/27/2026 06:45PM

The issue with Zus returning abnormal errors has re-appeared. We have re-raised this with Zus.

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