Outage in Healthie
Increased Error Rates from Zus API
Resolved MinorIncident Report
Around 10AM eastern, Healthie began to receive higher timeout rates and abnormal error responses from the Zus API. This may be preventing patient and provider syncing with Zus. Our team has raised this with Zus and is investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 01/27/2026 04:51PM
Zus has resolved an issue on their end and this should be back to normal.
INVESTIGATING
19 days ago - at 01/27/2026 03:51PM
Around 10AM eastern, Healthie began to receive higher timeout rates and abnormal error responses from the Zus API. This may be preventing patient and provider syncing with Zus. Our team has raised this with Zus and is investigating.
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