Outage in HelloID
HelloID 2026.06 update postponed
Resolved MinorIncident Report
During the HelloID release process, we identified an issue related to Access Management. As a result, we are required to postpone the 2026.06 release for WE until further notice.
This issue does not affect the current operation of the platform.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/10/2026 07:04PM
The HelloID 2026.06 update has been released.
If you have any questions or issues please contact HelloID customer support via https://tools4ever-support.topdesk.net/
IDENTIFIED
4 days ago - at 06/10/2026 08:27AM
The HelloID 2026.06 release is now scheduled for Wednesday, June 10 at 20:00 CEST.
A separate maintenance window will be announced for this release. The status and progress of the release will be communicated through this maintenance window.
INVESTIGATING
6 days ago - at 06/08/2026 02:46PM
During the HelloID release process, we identified an issue related to Access Management. As a result, we are required to postpone the 2026.06 release for WE until further notice.
This issue does not affect the current operation of the platform.
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