Outage in HelloSign

Delayed email deliverability

Resolved Minor
March 22, 2022 - Started over 3 years ago - Lasted 9 days
Official incident page

Incident Report

We are currently experiencing major delays in email deliverability and are working to resolve the issue.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/30/2022 10:06PM

We have implemented several measures to improve email delivery times for users experiencing delays and have begun seeing gradual improvements. We expect improvements to continue over the next few days.

MONITORING over 3 years ago - at 03/23/2022 12:05AM

We continue to experience isolated delays in email deliverability to certain email service providers, generally less than 15 minutes. We continue to monitor email delivery rates and will continue to update here as the situation improves.

MONITORING over 3 years ago - at 03/22/2022 02:15AM

We are currently experiencing delays in email deliverability to certain email service providers. We are monitoring email delivery rates and will update here as the situation improves.

INVESTIGATING over 3 years ago - at 03/21/2022 11:43PM

We are currently experiencing major delays in email deliverability and are working to resolve the issue.

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