Outage in HelloSign
Incoming HelloFax document status issues
Resolved Minor
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Outage Details
Components affected
HelloSign HelloFaxLatest Updates ( sorted recent to last )
Until we finish repopulating, faxes affected by this issue can still be accessed through use of the link in email.
New faxes will now show up in the faxes page. Older faxes affected by this issue will be populating over the next few hours.
We have identified the issue preventing faxes from appearing on the documents page, and are working on a fix.
We are investigating reports of received faxes not appearing on the Faxes page. Fax receipt and delivery is working as expected. This does not affect HelloSign or HelloWorks.
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