Outage in HelloSign

Microsoft Office Files get a pop up to login when opened through the Dropbox Desktop Application

Resolved Minor

August 29, 2025 - Started 2 months ago - Lasted 7 minutes
Official incident page

Incident Report

We are working with Microsoft to investigate this issue. Please close the pop up until fix a is implemented.

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Latest Updates ( sorted recent to last )

INVESTIGATING 2 months ago - at 08/29/2025 07:12PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 08/29/2025 07:11PM

We are working with Microsoft to investigate this issue. Please close the pop up until fix a is implemented.

Latest HelloSign outages

Issues detected with both logging in and sending signature requests - about 1 month ago

We are currently investigating performance problems with our API endpoints - 3 months ago

Sign features in PDF editor and Dropbox Mobile might not be working for some users. - 3 months ago

We're having some trouble with our Sign services - 3 months ago

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