Outage in HelloSign
Uploading is not working as expected
Resolved MinorIncident Report
Summary AI Generated
HelloSign experienced higher than normal uploading and processing times, affecting users' ability to upload documents efficiently. The service team implemented a fix and monitored the results before fully resolving the incident after 2.2 hours.
We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/02/2026 08:27PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/02/2026 06:55PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 03/02/2026 06:16PM
We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.
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