Outage in HelloSign

Issues detected with both logging in and sending signature requests

Resolved Minor
October 01, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/01/2025 07:27PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/01/2025 05:00PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 10/01/2025 03:12PM

We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

source IsDown Possible Outage Indicated by User Reports Reports started 9 minutes before official outage was reported

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