Need to monitor HENNGE One outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including HENNGE One, and never miss an outage again.
Start Free Trial
本件につきまして続報です。
事象の原因の特定、及び対応を完了いたしました。
大変お手数ではございますが、本事象の影響を受けておりましたお客様は発行済の入場証で、HENNGE Access Control へのログインが可能か(アクセスが許可されるか)をご確認ください。
もし事象が継続している場合には、HENNGE One サポート窓口までご連絡くださいますと幸いです。
ご迷惑をおかけしました事を深くお詫び申し上げます。
------------------
We're writing to provide an update on the issue. We've identified the root cause and completed the necessary countermeasures.
We kindly ask customers who were affected by this issue to please verify if you can now log in to HENNGE Access Control with your issued admission pass (i.e., if access is granted).
If the issue persists, please contact the HENNGE One support desk.
We sincerely apologize for any inconvenience this may have caused.
現在、一部の HENNGE Access Control 環境において、ログイン時に入場証Cookieによるアクセス許可が正常に行われない事象を確認しております。
※その他のアクセス許可条件(IPアドレス、デバイス証明書など)については問題なくご利用いただけることを確認しております。
原因調査及び対応を実施中です。
ご迷惑をおかけし、申し訳ございません。
------------------
We are currently observing an issue where access permission via the entrance pass cookie is not functioning correctly during login for some HENNGE Access Control environments.
※Other access permission conditions (such as IP address and device certificates) are confirmed to be operating without issues.
We are investigating the cause and implementing countermeasures.
We apologize for any inconvenience this may cause.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with