Outage in HENNGE One

File DLP Admin Console Dashboard is not displayed

Resolved Minor
December 01, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

HENNGE File DLP 管理コンソール上のダッシュボードが表示されない問題を検知しました。 現在、システムチームにて復旧に向けて取り組んでいます。 ご迷惑をおかけしておりますこと、お詫び申し上げます。 ---------------------------------------------------------- We are currently experiencing an issue where the HENNGE File DLP Admin Console dashboard fails to load. The engineering team is actively working on a fix. We sincerely apologize for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/01/2025 07:32AM

This incident has been resolved.

MONITORING 2 days ago - at 12/01/2025 02:32AM

本件につきまして続報です。
HENNGE File DLP 管理コンソール上のダッシュボードが表示されない事象につきまして、原因の特定、対応が完了し、現在は正常に処理が行われることを確認しております。

またダッシュボードの表示以外の影響は現在確認されておりません。

本件、ご迷惑をおかけしました事をお詫び申し上げます。
----------------------------------------------------------
Here is an update regarding this matter.

We have identified the cause of the issue where the dashboard on HENNGE File DLP management console was not displaying, and the necessary fixes have been completed.

We have confirmed that the system is now functioning normally.

Additionally, we have not identified any impacts other than the dashboard display issue at this time.

We sincerely apologize for any inconvenience this matter has caused.

IDENTIFIED 2 days ago - at 12/01/2025 01:39AM

HENNGE File DLP 管理コンソール上のダッシュボードが表示されない問題を検知しました。
現在、システムチームにて復旧に向けて取り組んでいます。
ご迷惑をおかけしておりますこと、お詫び申し上げます。
----------------------------------------------------------
We are currently experiencing an issue where the HENNGE File DLP Admin Console dashboard fails to load.
The engineering team is actively working on a fix.
We sincerely apologize for the inconvenience.

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