Outage in Hero Network
Network disruption
Resolved MinorIncident Report
A network element began showing instability following a parameter update. An unscheduled reset was needed to resolve this.
There will have been intermittent disruption for some broadband services approximately between midnight and 1:30am, and possibly some other services. All services are now stable. If you are experiencing any broadband issue now, we recommend first restarting your router (modem).
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RESOLVED
over 1 year ago - at 07/26/2024 02:11PM
A network element began showing instability following a parameter update. An unscheduled reset was needed to resolve this.
There will have been intermittent disruption for some broadband services approximately between midnight and 1:30am, and possibly some other services. All services are now stable. If you are experiencing any broadband issue now, we recommend first restarting your router (modem).
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