Is Hero Network Down? Hero Network Status & Outages
Hero Network status updated a few minutes ago
What is Hero Network status right now?
Hero Network is working normally
IsDown last checked Hero Network status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Feb 2026
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44 incidents caught
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6 components tracked in real-time
Hero Network service health over the last 24 hours
This chart shows the number of user-reported issues for Hero Network service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Hero Network is down. The map shows recent Hero Network outages from around the world.
Hero Network Outage Map
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Recent Hero Network outages detected by IsDown
Full incident reports for recent Hero Network outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
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We are currently investigating reports of internet outages and speed issues.
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Oct 28, 2025 at 06:46 PM UTC
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about 3 hours |
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A small number of broadband customers on the Chorus infrastructure in Wellington Central are curr...
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Jun 05, 2025 at 11:55 PM UTC
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about 2 hours |
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We are investigating a Broadband outage on the Hero network. Updates will follow shortly
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Jun 05, 2025 at 09:55 PM UTC
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about 2 hours |
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We are investigating a network problem on the Hero network. Updates will follow shortly
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Feb 24, 2025 at 08:42 AM UTC
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about 3 hours |
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This is a courtesy email to inform all of our customers and partners utilising the Grandstream GD...
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Nov 24, 2024 at 09:47 PM UTC
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about 23 hours |
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A Chorus fibre handover link at our Mayoral Drive Data centre in central Auckland dropped at 17:0...
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Nov 04, 2024 at 04:21 AM UTC
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less than a minute |
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Our Juniper MX router at Mayoral Drive in Auckland is currently experiencing an outage. Engineer...
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Oct 10, 2024 at 11:05 AM UTC
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16 minutes |
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EMERGENCY ROUTER REBOOT at 10:45am
One of our core Juniper routers at our 220 Queen Street Data ...
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Sep 15, 2024 at 10:37 PM UTC
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about 1 hour |
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There appears to be an partial network outage within Microsoft's NZ/AU region online services (in...
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Jul 31, 2024 at 09:20 PM UTC
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about 1 hour |
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A network element began showing instability following a parameter update. An unscheduled reset wa...
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Jul 26, 2024 at 12:30 PM UTC
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about 2 hours |
Hero Network Components Status
Check if any Hero Network component is down. View the current status of 3 services and regions.
| Component | Status |
|---|---|
| Broadband | OK |
| Mobile | OK |
| Voice | OK |
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About Hero Network Status and Outage Monitoring
IsDown has monitored Hero Network continuously since February 2026.
We monitor Hero Network's official status page across 6 components organized into 3 groups. IsDown interprets Hero Network statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Hero Network is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Hero Network status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Hero Network
IsDown checks Hero Network's status page every few minutes, across all 6 components. We combine official status data with user reports to detect when Hero Network is down, often before the vendor announces it.
When Hero Network status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Hero Network with IsDown
Track Hero Network incidents and downtimes by severity
IsDown checks Hero Network official status page for major/minor outages or downtimes. A major outage is when Hero Network experiences a critical issue that severely affects one or more services/regions. A minor incident is when Hero Network experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Hero Network outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Hero Network
Hero Network and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Hero Network outages and downtimes
IsDown collects all information from the outages published in Hero Network status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Hero Network maintenance events
Hero Network publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Hero Network outages that impact your business
IsDown monitors Hero Network and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Hero Network Downdetector vs IsDown
Looking for Hero Network outage alerts like Downdetector? IsDown monitors Hero Network's official status page for verified incident data, not just user reports. Know exactly when Hero Network is down, which components are affected, and when service health is restored. Here's why official Hero Network status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Hero Network status page monitoring. Know when Hero Network is down with real time incident details. | ||
| Monitor 6,020+ services including Hero Network in a single dashboard. | ||
| Instant Hero Network outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Hero Network official status plus user reports for early outage detection. | ||
| Maintenance feed for Hero Network | ||
| Granular alerts filtering by Hero Network components and regions. |
Monitor Hero Network Status with IsDown
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Frequently Asked Questions
Is Hero Network down today?
Hero Network isn't down. You can check Hero Network status and incident details on the top of the page. IsDown continuously monitors Hero Network official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Hero Network status?
Hero Network is currently operational. You can check Hero Network status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Hero Network outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Hero Network down today or just slow?
Currently there's no report of Hero Network being slow. Check on the top of the page if there are any reported problems by other users.
How are Hero Network outages detected?
IsDown monitors the Hero Network official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Hero Network having an outage right now?
Hero Network last outage was on October 21, 2021 with the title "Inbound Voice Issues from Spark and Vodafone NZ networks"
How often does Hero Network go down?
IsDown has tracked 44 Hero Network incidents since February 2026.
Is Hero Network down for everyone or just me?
Check the Hero Network status at the top of this page. IsDown combines official status page data with user reports to show whether Hero Network is down for everyone or if the issue is on your end.
What Hero Network components does IsDown monitor?
IsDown monitors 6 Hero Network components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Hero Network is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Hero Network and get alerts in real-time when Hero Network has outages.
Why use IsDown to monitor Hero Network instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hero Network and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Hero Network?
IsDown and DownDetector help users determine if Hero Network is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hero Network's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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