Check if Scalepoint is down, official outages, user-reported issues, and outages map.
Scalepoint is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 109 incidents since started monitoring Scalepoint status in February 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Scalepoint outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 27, 2025
10:04 AM CET
|
Major
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being inves...
|
about 2 hours |
|
Oct 27, 2025
09:09 AM CET
|
Minor
Some of our users are unable to gain access to their settlement and Shop purchases.
The issue is...
|
about 3 hours |
|
Sep 30, 2025
12:46 PM CEST
|
Minor
Nets are reporting issues with Dankort/Mobilepay transactions.
The issue has been identified an...
|
about 1 hour |
|
Sep 29, 2025
09:16 AM CEST
|
Minor
Some of our users of HUB Health are experiencing issues accessing CRM.
The issue is being inves...
|
15 minutes |
|
Sep 25, 2025
12:06 PM CEST
|
Major
Some of our users are experiencing issues when ordering service partners in HUB Health.
The issu...
|
40 minutes |
|
Sep 25, 2025
07:15 AM CEST
|
Major
Some of our users are experiencing issues accessing CORE & HUB system.
The issue is being invest...
|
about 1 hour |
|
Sep 16, 2025
08:20 AM CEST
|
Minor
Some of our users are experiencing degraded performance working in CORE & HUB system.
The issue ...
|
about 2 hours |
|
Sep 11, 2025
03:10 PM CEST
|
Major
Some of our users are currently experiencing issues using eVouchers.
The issue is being investig...
|
about 17 hours |
|
Sep 05, 2025
09:52 AM CEST
|
Major
Some users are unable to complete purchases through the Shop.
The issue is being investigated wi...
|
3 days |
|
Aug 29, 2025
09:02 AM CEST
|
Minor
Some of our users are currently experiencing degraded performance working in CORE & HUB system.
...
|
about 5 hours |
See what users are saying about Scalepoint issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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IsDown aggregates scheduled maintenances for Scalepoint. Currently, there are 1 more maintenances scheduled.
Scheduled for November 15, 2025 at 07:00 AM CET · until 05:00 PM CET
Planned maintance has been postponed from the 8th of november to the 15th of november.
| Component | Status | Details |
|---|---|---|
| ClaimShop status | OK | View details |
| CORE status | OK | View details |
| HUB - Health status | OK | View details |
| HUB - Motor status | OK | View details |
| HUB - Property status | OK | View details |
| Sandbox status | OK | View details |
| Scalepoint Service Portal status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Scalepoint. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Claims management software that streamlines repair, valuation, and loss registration with features like a price engine, shop integration, customer feedback, communication tools, system management, fraud alerts, and an extensive catalogue.
Monitoring Scalepoint since February 2024
Tracking 155 Scalepoint services and regions
36 incidents in 2025
IsDown is a status page aggregator that monitors if Scalepoint and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Scalepoint, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Scalepoint (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Scalepoint's 155 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Scalepoint and other services.
IsDown checks Scalepoint official status page for major/minor outages or downtimes. A major outage is when Scalepoint experiences a critical issue that severely affects one or more services/regions. A minor incident is when Scalepoint experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Scalepoint outage, we send you an alert and update your dashboard and status page.
Scalepoint and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Scalepoint status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Scalepoint publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Scalepoint and all their 155 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Scalepoint but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Scalepoint and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Scalepoint and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Scalepoint down?'
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While Downdetector relies on user-submitted reports to detect Scalepoint outages, IsDown monitors Scalepoint's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Scalepoint status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Scalepoint in a single dashboard. | ||
| Instant Scalepoint outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Scalepoint official status and user-reported issues. | ||
| Maintenance feed for Scalepoint | ||
| Granular alerts filtering by Scalepoint components and regions. |
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Scalepoint isn't down. You can check Scalepoint status and incident details on the top of the page. IsDown continuously monitors Scalepoint official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Scalepoint is currently operational. You can check Scalepoint status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Scalepoint being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Scalepoint official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Scalepoint last outage was on October 27, 2025 with the title "Disruption of service - CORE & HUB"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Scalepoint and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Scalepoint is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Scalepoint's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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