Check if Scalepoint is down, official outages, user-reported issues, and outages map.
Scalepoint is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Scalepoint status data.
IsDown has tracked 107 incidents since started monitoring Scalepoint status in February 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 30, 2025
06:46 AM EDT
|
Minor
Nets are reporting issues with Dankort/Mobilepay transactions.
The issue has been identified an...
|
about 1 hour |
Sep 29, 2025
03:16 AM EDT
|
Minor
Some of our users of HUB Health are experiencing issues accessing CRM.
The issue is being inves...
|
15 minutes |
Sep 25, 2025
06:06 AM EDT
|
Major
Some of our users are experiencing issues when ordering service partners in HUB Health.
The issu...
|
40 minutes |
Sep 25, 2025
01:15 AM EDT
|
Major
Some of our users are experiencing issues accessing CORE & HUB system.
The issue is being invest...
|
about 1 hour |
Sep 16, 2025
02:20 AM EDT
|
Minor
Some of our users are experiencing degraded performance working in CORE & HUB system.
The issue ...
|
about 2 hours |
Sep 11, 2025
09:10 AM EDT
|
Major
Some of our users are currently experiencing issues using eVouchers.
The issue is being investig...
|
about 17 hours |
Sep 05, 2025
03:52 AM EDT
|
Major
Some users are unable to complete purchases through the Shop.
The issue is being investigated wi...
|
3 days |
Aug 29, 2025
03:02 AM EDT
|
Minor
Some of our users are currently experiencing degraded performance working in CORE & HUB system.
...
|
about 5 hours |
Aug 27, 2025
02:30 AM EDT
|
Minor
Many of our users may experience delays accessing / editing automation rules in Automation Engine...
|
about 2 hours |
Aug 21, 2025
03:07 AM EDT
|
Major
Some of our users who are using federation are currently experiencing issues logging into the COR...
|
about 4 hours |
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IsDown aggregates scheduled maintenances for Scalepoint. Currently, there are 6 more maintenances scheduled.
Scheduled for October 16, 2025 at 03:00 PM EDT · until 11:00 PM EDT
We will be undergoing scheduled maintenance during this time.
Scheduled for October 17, 2025 at 03:00 PM EDT · until 11:00 PM EDT
We will be undergoing scheduled maintenance during this time.
Scheduled for October 18, 2025 at 03:00 PM EDT · until 11:00 PM EDT
We will be undergoing scheduled maintenance during this time.
Component | Status |
---|---|
ClaimShop | OK |
CORE | OK |
HUB - Health | OK |
HUB - Motor | OK |
HUB - Property | OK |
Sandbox | OK |
Scalepoint Service Portal | OK |
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Claims management software that streamlines repair, valuation, and loss registration with features like a price engine, shop integration, customer feedback, communication tools, system management, fraud alerts, and an extensive catalogue.
Monitoring Scalepoint since February 2024
Tracking 155 Scalepoint services and regions
34 incidents in 2025
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IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Scalepoint isn't down. You can check Scalepoint status and incident details on the top of the page. IsDown continuously monitors Scalepoint official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Scalepoint is currently operational. You can check Scalepoint status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Scalepoint being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Scalepoint official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Scalepoint last outage was on September 30, 2025 with the title "Disruption of service - Shop"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Scalepoint and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Scalepoint is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Scalepoint's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Scalepoint with maximum flexibility
IsDown monitors Scalepoint for major outages. A major outage is when Scalepoint experiences a critical issue that severely affects one or more services/regions. When Scalepoint marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Scalepoint status page for minor outages. A minor outage is when Scalepoint experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Scalepoint status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Scalepoint publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Scalepoint and all their 155 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Scalepoint and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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