Outage in Hero Network

Chorus handover at Mayoral Drive went offline

Resolved Minor

November 04, 2024 - Started over 1 year ago - Lasted less than a minute
Official incident page

Incident Report

A Chorus fibre handover link at our Mayoral Drive Data centre in central Auckland dropped at 17:04:42 and then came back up at around 17:07:59. The interface appears to have dropped from Chorus' end for some reason. We have not been made aware of any issues by Chorus so engineers are currently investigating why Chorus dropped the link temporarily. Service appears to be restored following this 3-4 minutes and we are not aware of any ongoing issues but we are monitoring the situation

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/04/2024 04:21AM

A Chorus fibre handover link at our Mayoral Drive Data centre in central Auckland dropped at 17:04:42 and then came back up at around 17:07:59. The interface appears to have dropped from Chorus' end for some reason. We have not been made aware of any issues by Chorus so engineers are currently investigating why Chorus dropped the link temporarily.

Service appears to be restored following this 3-4 minutes and we are not aware of any ongoing issues but we are monitoring the situation

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