Outage in Heron Data
High rate of timeouts
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
The API has been stable and working since the fix. This is now been marked as resolved.
A fix was implemented on 30/11/2023 at 19:30 UTC and our monitoring systems have no reports of further timeouts. We will continue monitoring throughout the day.
We are experiencing an increase in timeouts and are investigating the issue. We have taken intermediate steps to mitigate this and will update you as and when we have more information.
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