Outage in Heron Data
High rate of timeouts
Resolved Minor
November 30, 2023 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
We are experiencing an increase in timeouts and are investigating the issue. We have taken intermediate steps to mitigate this and will update you as and when we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/03/2023 10:23PM
The API has been stable and working since the fix. This is now been marked as resolved.
MONITORING
almost 2 years ago - at 12/01/2023 11:14AM
A fix was implemented on 30/11/2023 at 19:30 UTC and our monitoring systems have no reports of further timeouts. We will continue monitoring throughout the day.
INVESTIGATING
almost 2 years ago - at 11/30/2023 07:21PM
We are experiencing an increase in timeouts and are investigating the issue. We have taken intermediate steps to mitigate this and will update you as and when we have more information.
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