Outage in Heron Data
High rate of timeouts
Resolved Minor
November 30, 2023 - Started over 2 years ago
Official incident page
Official incident page
Incident Report
We are experiencing an increase in timeouts and are investigating the issue. We have taken intermediate steps to mitigate this and will update you as and when we have more information.
Need to monitor Heron Data outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/03/2023 10:23PM
The API has been stable and working since the fix. This is now been marked as resolved.
MONITORING
over 2 years ago - at 12/01/2023 11:14AM
A fix was implemented on 30/11/2023 at 19:30 UTC and our monitoring systems have no reports of further timeouts. We will continue monitoring throughout the day.
INVESTIGATING
over 2 years ago - at 11/30/2023 07:21PM
We are experiencing an increase in timeouts and are investigating the issue. We have taken intermediate steps to mitigate this and will update you as and when we have more information.
Latest Heron Data outages
Degraded workflow throughput - about 2 months ago
Cloudflare Outage - 4 months ago
Async task processing outage - 8 months ago
Async server outage - 8 months ago
GCP outage - 9 months ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
