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Outage in HeyGen

Elevated Error Rates across APP and API

Resolved Minor
May 19, 2026 - Started 10 days ago - Lasted 27 minutes

Incident Report

We're observed elevated error rates across APP and API. All sessions appear to be affected. We've identified issue and rolling out a fix.

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Latest Updates ( sorted recent to last )
IDENTIFIED 10 days ago - at 05/19/2026 10:59PM

We're observed elevated error rates across APP and API. All sessions appear to be affected. We've identified issue and rolling out a fix.

Latest HeyGen outages

Elevated Errors for APIs - about 1 month ago
App not operational - about 2 months ago
Slow video creation - about 2 months ago
Database issues - about 2 months ago
Site is slow - 2 months ago

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