Outage in HiBob

We’ve identified an issue with our main HiBob application

Resolved Major
June 02, 2025 - Started 21 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 06/02/2025 04:19PM

Following our investigation, we believe we’ve identified the root cause of the issue and have implemented improvements to help prevent it from happening again. While the platform is currently operating as expected, we are continuing to monitor it closely to ensure long-term stability.

MONITORING 21 days ago - at 06/02/2025 02:23PM

All platform functionality has now been successfully restored, and the system should be operating as expected. Our team is actively monitoring performance to ensure ongoing stability.
If you continue to experience any issues, please don’t hesitate to contact our support team. Thank you for your patience and understanding.

INVESTIGATING 21 days ago - at 06/02/2025 02:02PM

We’re currently experiencing a platform-wide issue that is affecting access for some users. Our team is actively investigating and working to restore normal service as quickly as possible.
We apologise for the inconvenience and appreciate your patience. Please check back here for further updates as we work to resolve the issue.

MONITORING 21 days ago - at 06/02/2025 02:02PM

We are continuing to monitor for any further issues.

MONITORING 21 days ago - at 06/02/2025 09:44AM

Service has been fully restored across all modules, and everything is now functioning normally.
While operations have returned to stability, our team is still actively investigating the root cause to ensure a thorough understanding of the issue and prevent similar occurrences in the future. We remain committed to maintaining platform reliability and are closely monitoring system performance to ensure continued stability.
We sincerely appreciate your patience and support throughout this process.

INVESTIGATING 21 days ago - at 06/02/2025 09:09AM

We are currently experiencing a service issue, which may result in limited access to Bob or slower performance for some users. Our team is treating this with the highest priority and is actively working to restore normal operations as quickly as possible.

We sincerely apologise for the inconvenience and appreciate your patience. We will continue to provide updates as soon as more information becomes available.

INVESTIGATING 21 days ago - at 06/02/2025 08:49AM

We are currently investigating this issue.

source IsDown Widespread outage affecting Hibob platform Reports started 12 minutes before official outage was reported

Users report inability to load Hibob, facing slow performance, and errors 503 and 504, indicating server issues.

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