Outage in HiBob

We’ve identified an issue with our Bob platform

Resolved Major
July 31, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re currently experiencing slowness and intermittent errors across the HiBob platform. Our engineering teams are actively investigating the issue to identify the root cause and restore full service as quickly as possible. We understand how disruptive this is and apologize for the impact. We’ll continue to provide updates as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/31/2025 11:37AM

This incident has been resolved.

MONITORING 4 days ago - at 07/31/2025 10:26AM

We’ve applied mitigations and are now seeing improved performance across the HiBob platform. The issue was caused by an internal background process that became overloaded due to a spike in activity from one or more tenants. This increase triggered a higher frequency of backend operations, which overwhelmed shared system components and led to performance degradation.

We’re continuing to monitor closely to ensure full stability. Thank you for your patience and understanding.

IDENTIFIED 4 days ago - at 07/31/2025 10:00AM

We've identified the source of the current issue, have taken first mitigation steps and are working to fully stabilize the platform. We'll share further updates as we make progress.

Thanks again for your patience.

INVESTIGATING 4 days ago - at 07/31/2025 09:38AM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 07/31/2025 09:32AM

We’re currently experiencing slowness and intermittent errors across the HiBob platform. Our engineering teams are actively investigating the issue to identify the root cause and restore full service as quickly as possible.

We understand how disruptive this is and apologize for the impact. We’ll continue to provide updates as we learn more.

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