Outage in HiBob

Webhook Delivery Issue Identified

Resolved Major
August 14, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We’ve identified an issue where some webhooks are not receiving updates. Our team is actively investigating the root cause and working to reprocess the affected events. We’re sorry for the inconvenience and appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/14/2025 11:24AM

The issue causing some v2 webhooks to fail between August 13 and 14 was due to a scheduler stopping after repeated database read errors. A fix has been applied, and all impacted webhooks have been successfully reprocessed. We’re sorry for the disruption and thank you for your patience.

MONITORING 2 months ago - at 08/14/2025 09:38AM

Between August 13 and August 14, some v2 webhooks failed to send due to an internal issue. A fix has been applied, and affected webhooks have been retriggered. We’re sorry for the disruption and appreciate your patience.

IDENTIFIED 2 months ago - at 08/14/2025 09:35AM

We’ve identified an issue where some webhooks are not receiving updates. Our team is actively investigating the root cause and working to reprocess the affected events. We’re sorry for the inconvenience and appreciate your patience.

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