Outage in HighLevel

App.gohighlevel - login issue

Minor

February 06, 2025 - Started 15 days ago

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Outage Details

Updated authentication code was deployed and the existing sessions should seamlessly move to the new workload that is deployed. The new deployment failed and requests had to be manually forced to the existing old deployment. This revert took longer than anticipated and tested and started returning auth failures to all the requests. We have created Blue/Green deployment and made it mandatory for all changes to go thru this flow so the sanity is performed in isolation.

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