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HighLevel Outage History

Every past HighLevel outage tracked by IsDown, with detection times, duration, and resolution details.

There were 307 HighLevel outages since January 2023. The 125 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor September 22, 2025

September 2025: Delay in Conversations Listing

Detected Sep 22, 2025 12:58 PM EDT · Resolved Sep 22, 2025 1:33 PM EDT · Duration 35 minutes

Minor September 19, 2025

September 2025: We are currently experiencing an issue that is affecting the performance of two features: Update Template Delete Template

Detected Sep 19, 2025 11:33 AM EDT · Resolved Sep 19, 2025 12:54 PM EDT · Duration about 1 hour

Minor September 18, 2025

September 2025: Partial Degradation: We are experiencing intermittent product syncing issues with PayPal and Stripe.

Detected Sep 18, 2025 3:36 AM EDT · Resolved Sep 18, 2025 5:12 AM EDT · Duration about 2 hours

Minor September 9, 2025

September 2025: Whatsapp: Slow Message Delivery

Detected Sep 9, 2025 1:41 PM EDT · Resolved Sep 9, 2025 3:53 PM EDT · Duration about 2 hours

Minor September 5, 2025

September 2025: Delays in Opportunities

Detected Sep 5, 2025 1:48 AM EDT · Resolved Sep 5, 2025 7:28 AM EDT · Duration about 6 hours

Minor September 2, 2025

September 2025: The Add Contact to Workflows API is returning a 400 Bad Request error.

Detected Sep 2, 2025 11:43 AM EDT · Resolved Sep 2, 2025 12:15 PM EDT · Duration 32 minutes

Minor August 29, 2025

August 2025: The usage summary on the Agency and Sub-account Billing page is currently unavailable due to a temporary outage.

Detected Aug 29, 2025 3:38 AM EDT · Resolved Aug 29, 2025 3:58 AM EDT · Duration 20 minutes

Minor August 29, 2025

August 2025: Conversation AI bots may respond slowly or not at all across all communication channels including Facebook, Instagram, SMS, Live chat and Whatsapp.

Detected Aug 29, 2025 3:34 AM EDT · Resolved Sep 5, 2025 3:32 PM EDT · Duration 7 days

Minor August 26, 2025

August 2025: We are currently encountering significant issues with the Email Template, as it is not opening properly. This includes both the existing templates and any new templates being created.

Detected Aug 26, 2025 4:37 AM EDT · Resolved Aug 26, 2025 4:49 AM EDT · Duration 12 minutes

Minor August 25, 2025

August 2025: Create sub-account page is facing a temporary outage

Detected Aug 25, 2025 6:34 AM EDT · Resolved Aug 25, 2025 6:38 AM EDT · Duration 4 minutes