HighLevel Outage History

HighLevel experienced a partial outage affecting the ability to publish posts to Meta platforms (Facebook, Instagram, and Threads). The service disruption lasted approximately 27.8 hours and was classified as a minor incident. The issue has been resolved after active monitoring by the HighLevel team.

HighLevel experienced an issue with Bluesky post publishing functionality that prevented users from successfully posting content to the Bluesky platform. The service disruption lasted 18.2 hours and was classified as a minor incident. The issue has been fully resolved and users can now publish posts to Bluesky normally.

HighLevel experienced an issue where Snapshots were not processing in subaccounts. The development team worked on resolving the problem, and the incident was resolved after 48 minutes.

HighLevel experienced latency issues when loading snapshots, classified as a minor service incident. The problem affected snapshot loading performance for users over a 2-hour period. The incident has been resolved after investigation by the technical team.

HighLevel experienced an issue where Business Profile updates including logos, names, timezones, and websites failed to save across multiple sub-accounts. The service classified this as a minor incident that was under investigation. The issue was resolved after 42 minutes.

HighLevel experienced an issue where some users were unable to load the Conversations tab within the CRM system. The engineering team investigated and resolved the problem within 20 minutes. Multiple user reports confirmed the loading failure was impacting CRM functionality during this period.

HighLevel experienced an issue where sub accounts were not displaying in the Agency view. The team quickly identified the problem and worked on implementing a fix. The incident was resolved within 4 minutes with minor impact to users.

HighLevel's Social Planner experienced a syncing issue where posts were not displaying in the list view, preventing users from seeing their scheduled posts. The incident was classified as minor and lasted 32 minutes. The technical team investigated and resolved the synchronization problem.

HighLevel experienced a minor service incident where new A2P profile submissions were impacted due to a provider issue. The incident affected users' ability to submit new A2P profiles for 44 minutes. The issue was resolved by working with their partners to address the underlying provider problem.

HighLevel experienced degraded performance affecting marketplace webhooks and Jobber Integration functionality. The service disruption lasted approximately 4 minutes with minor impact on users. The incident has been resolved by the technical team.