Outage in Hightouch
Degraded functionality in AWS us-east-1
Resolved MinorIncident Report
Summary AI Generated
Hightouch customers with workspaces in AWS us-east-1 experienced degraded functionality in their Events and RTA products due to broad AWS regional issues. The incident lasted approximately 5 minutes before service was restored. Hightouch monitored the situation and resolved it as AWS infrastructure recovered.
Customers with workspaces in AWS us-east-1 that use Hightouch Events and RTA products are experiencing degraded functionality due to broad issues in the AWS region. We're monitoring and will restore services as soon as we are able.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/08/2026 01:44AM
Service appears restored, we will continue to monitor.
INVESTIGATING
2 days ago - at 05/08/2026 01:39AM
Customers with workspaces in AWS us-east-1 that use Hightouch Events and RTA products are experiencing degraded functionality due to broad issues in the AWS region. We're monitoring and will restore services as soon as we are able.
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