Is Hightouch Down? Check current status

Check if Hightouch is down, official outages, user-reported issues, and outages map.

Current Hightouch status

Hightouch is working normally

Updated from Hightouch official status page

Hightouch not working for you?

Hightouch service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Hightouch Outage Map

View Hightouch Reports Map

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Hightouch recent outages and downtime history

IsDown has tracked 74 incidents since started monitoring Hightouch status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Hightouch outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 29, 2025
05:45 PM EDT
Minor
Azure Front Door - Connectivity issues
We’re investigating errors when previewing models that include the message: Missing credentials i...
about 3 hours
Oct 23, 2025
12:01 PM EDT
Minor
Column order not respected in subset of syncs
We’re investigating an issue causing a subset of Hightouch file drop destinations to not respect ...
about 5 hours
Oct 20, 2025
10:26 AM EDT
Minor
Upstream AWS outage continuing to impact some Hightouch services intermittently
Some Hightouch services are showing higher error rates and latency due to an upstream AWS outage ...
about 12 hours
Oct 20, 2025
03:47 AM EDT
Major
Upstream AWS outage impacting some Hightouch services
Some Hightouch services are currently unavailable or showing higher error rates due to an upstrea...
about 3 hours
Oct 10, 2025
06:45 AM EDT
Major
Databricks Syncs Failing
We are investigating an issue causing Databricks syncs to fail. We will provide an update as soon...
about 1 hour
Oct 08, 2025
08:18 PM EDT
Major
Subset of syncs failing
We are currently investigating an issue causing a subset of syncs to fail.
37 minutes
Oct 08, 2025
02:51 PM EDT
Minor
Delay in subset of Events syncs
We identified and mitigated an issue causing delays for events to warehouse syncs beginning aroun...
15 minutes
Sep 30, 2025
05:14 PM EDT
Minor
Syncs to Reddit Ads failing with 403 error
We are investigating an issue causing syncs to Reddit Ads to fail. We will provide an update as ...
about 3 hours
Sep 18, 2025
03:58 PM EDT
Minor
"Model not found" error appearing in app for some customers
Some customers may see an message in the web app saying that a model could not be found and “may ...
30 minutes
Sep 16, 2025
11:16 AM EDT
Major
Hightouch App Issues
We are investigating an issue causing some customers to experience difficulties accessing the app...
about 8 hours
Sign up to check more outage history

Be the first to know when Hightouch goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Hightouch status

See what users are saying about Hightouch issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Hightouch components or services current status

Component Status Details
Control plane (UI + API) status OK View details
Data Plane status OK View details
Landing page status OK View details

Users who monitor Hightouch status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Hightouch. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

GitHub

GitHub

OK
PagerDuty

PagerDuty

OK
AWS

AWS

OK
Snowflake

Snowflake

OK
Jira Software

Jira Software

MINOR
1Password

1Password

OK
Mimecast

Mimecast

OK
Cloudflare

Cloudflare

MINOR
Confluence

Confluence

OK
Lansweeper

Lansweeper

OK
Slack

Slack

MINOR
Figma

Figma

OK
RingCentral

RingCentral

MINOR
Microsoft 365

Microsoft 365

OK
Salesforce

Salesforce

MINOR
View all services Start Monitoring Your Dependencies

Data activation platform that syncs customer data from data warehouses to business tools through a user interface and API.

Monitoring Hightouch since January 2023

Tracking 3 Hightouch services and regions

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18 incidents in 2025

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How to monitor the status of Hightouch and all your dependencies?

IsDown is a status page aggregator that monitors if Hightouch and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Hightouch, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Hightouch?

IsDown monitors Hightouch health in almost real-time

Every few minutes we go to the status page of Hightouch (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Hightouch's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Hightouch, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Hightouch and other services.

One status page to monitor all your external dependencies

What you get when monitoring Hightouch with IsDown

Track Hightouch incidents and downtimes by severity

IsDown checks Hightouch official status page for major/minor outages or downtimes. A major outage is when Hightouch experiences a critical issue that severely affects one or more services/regions. A minor incident is when Hightouch experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Hightouch outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Hightouch

Hightouch and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Hightouch outages and downtimes

IsDown collects all information from the outages published in Hightouch status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Hightouch maintenance events

Hightouch publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Hightouch outages that impact your business

IsDown monitors Hightouch and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Hightouch but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Hightouch and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Hightouch and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Hightouch or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Hightouch and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Hightouch or other services

Send outage information from Hightouch and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Hightouch and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Hightouch and other services to your tools

Share Hightouch status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Hightouch down?'

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Share Hightouch status in your status page

Hightouch Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Hightouch outages, IsDown monitors Hightouch's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Hightouch status page monitoring with real-time incident details.
Monitor 4,522+ services including Hightouch in a single dashboard.
Instant Hightouch outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Hightouch official status and user-reported issues.
Maintenance feed for Hightouch
Granular alerts filtering by Hightouch components and regions.
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Frequently Asked Questions

Is Hightouch down today?

Hightouch isn't down. You can check Hightouch status and incident details on the top of the page. IsDown continuously monitors Hightouch official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Hightouch status?

Hightouch is currently operational. You can check Hightouch status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Hightouch outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Hightouch down today or just slow?

Currently there's no report of Hightouch being slow. Check on the top of the page if there are any reported problems by other users.

How are Hightouch outages detected?

IsDown monitors the Hightouch official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Hightouch having an outage right now?

Hightouch last outage was on October 29, 2025 with the title "Azure Front Door - Connectivity issues"

How to check if Hightouch is down?

Why use IsDown to monitor Hightouch instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hightouch and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Hightouch?

IsDown and DownDetector help users determine if Hightouch is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hightouch's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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