Check if Hightouch is down, recent outages, user-reported issues, and outages map.
Hightouch is working normally
Monitor Hightouch in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Hightouch status data.
IsDown has tracked 67 incidents since started monitoring Hightouch status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 30, 2025
05:14 PM EDT
|
Minor | Syncs to Reddit Ads failing with 403 error | about 3 hours |
Sep 18, 2025
03:58 PM EDT
|
Minor | "Model not found" error appearing in app for some customers | 30 minutes |
Sep 16, 2025
11:16 AM EDT
|
Major | Hightouch App Issues | about 8 hours |
Sep 02, 2025
01:13 PM EDT
|
Minor | Delay in dbt model updates | about 1 hour |
Aug 28, 2025
04:28 PM EDT
|
Minor | Null values causing failures for a small set of destinations | about 1 hour |
Aug 28, 2025
10:57 AM EDT
|
Minor | Delayed delivery for a small subset of events | about 5 hours |
Aug 28, 2025
05:54 AM EDT
|
Minor | Subset of REST API calls failing | about 2 hours |
Aug 12, 2025
08:17 PM EDT
|
Major | Syncing Outage | 43 minutes |
Jul 02, 2025
03:56 PM EDT
|
Major | Users Logged Out | 25 minutes |
Jun 12, 2025
02:40 PM EDT
|
Major | Upstream Google Cloud outage affecting some Hightouch customers | about 2 hours |
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Component | Status |
---|---|
Data Plane | OK |
Control plane (UI + API) | OK |
Landing page | OK |
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Quickly access the status of Hightouch and 4,522+ services
Data activation platform that syncs customer data from data warehouses to business tools through a user interface and API.
Monitoring Hightouch since January 2023
Tracking 3 Hightouch services and regions
11 incidents in 2025
Number of Incidents
3 issues
Last incident
7 days ago
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Hightouch isn't down. You can check Hightouch status and incident details on the top of the page. IsDown continuously monitors Hightouch official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Hightouch is currently operational. You can check Hightouch status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Hightouch being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Hightouch official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Hightouch last outage was on September 30, 2025 with the title "Syncs to Reddit Ads failing with 403 error"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hightouch and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Hightouch is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hightouch's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Hightouch with maximum flexibility
IsDown monitors Hightouch for major outages. A major outage is when Hightouch experiences a critical issue that severely affects one or more services/regions. When Hightouch marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Hightouch status page for minor outages. A minor outage is when Hightouch experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Hightouch status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Hightouch publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Hightouch and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Hightouch and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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