Outage in Hightouch
Slow Application Loading and Intermittent UI Errors
Resolved MinorIncident Report
Summary AI Generated
Between 21:16 and 22:37 UTC on September 29, 2026, the Hightouch application experienced slow loading and intermittent UI errors lasting approximately 1.2 hours. The issue was limited to the frontend experience, with no impact to event delivery or syncs. The root cause was identified and a fix was implemented, fully resolving the incident.
We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/29/2026 11:02PM
This incident has been resolved. Between 21:16 and 22:37 UTC the Hightouch application experienced slow loading and intermittent errors in the UI. There was no impact to event delivery or syncs.
IDENTIFIED
6 days ago - at 09/29/2026 10:41PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 09/29/2026 10:29PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 09/29/2026 09:53PM
We’re investigating an issue causing slow application loading and intermittent errors in the UI. We’re working to resolve it and will share another update shortly.
Latest Hightouch outages
Hightouch sync run delays - 11 days ago
Slow Application Loading and Intermittent UI Errors - 14 days ago
Elevated sync errors - 17 days ago
Elevated Sync Errors - about 1 month ago
App Errors - about 2 months ago
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