Outage in Hightouch
Google Sign-On Failures
Resolved MajorIncident Report
Summary AI Generated
Google Sign-On (SSO) failures affected Hightouch for approximately 48 minutes, disrupting authentication for Google-authenticated sources and destinations, including some syncs such as BigQuery. A fix was deployed and Google Sign-On recovered across all regions. No data was lost, and any syncs that failed during the window will complete automatically on their next scheduled run with no user action required.
We are currently investigating an issue causing Google Sign-On (SSO) failures. We are actively investigating the issue and will provide an update as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/25/2026 03:56PM
This incident has been resolved. There was no data loss. Impact was limited to Google-authenticated sources and destinations. Syncs that failed during this window will complete successfully on their next scheduled run. No action is required.
MONITORING
about 1 month ago - at 06/25/2026 03:19PM
Google Sign-On has recovered across all regions. We have deployed a fix for the remaining issues affecting some syncs (such as BigQuery) and are continuing to monitor recovery.
INVESTIGATING
about 1 month ago - at 06/25/2026 03:08PM
We are currently investigating an issue causing Google Sign-On (SSO) failures. We are actively investigating the issue and will provide an update as soon as more information becomes available.
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