Outage in Hint Health
Inability to use the app for current users
Resolved MinorIncident Report
During a recent release aimed at performance improvement, we observed an unexpected disruption at 10:56 AM PT. Active users with expired authentication tokens were affected and redirected to a 401 error page, temporarily limiting their ability to use our app. This issue was an unintended side effect of the new release, which inadvertently overlooked the automatic refresh of expired tokens for these users. Our team has since addressed and rectified this problem by 11:23 AM PST.
Need to monitor Hint Health outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 11/19/2024 08:30PM
During a recent release aimed at performance improvement, we observed an unexpected disruption at 10:56 AM PT. Active users with expired authentication tokens were affected and redirected to a 401 error page, temporarily limiting their ability to use our app. This issue was an unintended side effect of the new release, which inadvertently overlooked the automatic refresh of expired tokens for these users. Our team has since addressed and rectified this problem by 11:23 AM PST.
Latest Hint Health outages
Authentication service degradation - 4 months ago
Authentication service degradation - 8 months ago
Authentication Full Outage — Resolved - 9 months ago
Authentication Partial Outage — Resolved - 10 months ago
Authentication Service Issue - over 1 year ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
