Outage in HireVue
T2O AU/EU Cross-Region Candidate Connection Error when Recording
Resolved MinorIncident Report
We are aware of a connection error affecting OnDemand interviews for some candidates between the AU and EU regions. Our team is actively investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/14/2025 10:13PM
This incident has been resolved. A fix has been successfully implemented, and we have confirmed that the connection issues are no longer occurring. We apologize for the inconvenience.
MONITORING
8 months ago - at 09/14/2025 09:55PM
A fix has been implemented, and we're monitoring the results. We apologize for the inconvenience.
IDENTIFIED
8 months ago - at 09/14/2025 09:43PM
The issue has been identified and a fix is now being implemented. We've determined the problem was caused by a recent system rollback. Our team is actively working to resolve this and we apologize for any inconvenience.
INVESTIGATING
8 months ago - at 09/14/2025 09:20PM
We are aware of a connection error affecting OnDemand interviews for some candidates between the AU and EU regions. Our team is actively investigating the issue.
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