Outage in HireVue

Unexpected Incident: A subset of T2O exports reports are failing to export

Resolved Minor

March 26, 2026 - Started 19 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing a service disruption with T2O exports within our T2O US region. T2O export reports (Assessments, OD and Competency score) are failing. Survey Feedback and Live report appear unaffected. There are no known workarounds. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Components affected

HireVue Analytics

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 03/26/2026 09:33PM

The Analytics service disruption is resolved.

MONITORING 19 days ago - at 03/26/2026 07:38PM

The issue was identified as some database processing slowness which has since cleared up. We are monitoring the situation and are on stand by for any reported issues regarding our Analytics page.

INVESTIGATING 19 days ago - at 03/26/2026 06:17PM

We are experiencing a service disruption with T2O exports within our T2O US region.

T2O export reports (Assessments, OD and Competency score) are failing. Survey Feedback and Live report appear unaffected. There are no known workarounds.

We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.

Individual system components are listed below.

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