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Outage in HireVue

Unexpected Errors in T2O EU

Resolved Major
September 05, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating a slowdown and errors when accessing the Hirevue T2O application in our EU environment. We are actively working on resolving this disruption. We apologize for any inconvenience and thank you for your understanding!

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 09/05/2025 07:44PM

After continuous monitoring we have seen performance in our EU environment stabilize and are marking this incident as resolved.

MONITORING 5 months ago - at 09/05/2025 06:52PM

With the completion of the maintenance we are seeing significant improvement in load times in the EU environment. Performance seems to be returning to normal and the slow downs & errors have been mitigated.

We will continue to monitor for any additional concerns with the changes made and again we apologies for any inconvenience.

IDENTIFIED 5 months ago - at 09/05/2025 06:44PM

We have completed maintenance and the T2O EU environment is back up but still experiencing slowdowns. We are working on deploying the additional resources.

IDENTIFIED 5 months ago - at 09/05/2025 05:51PM

We are taking the T2O EU environment down briefly for database maintenance to add additional capacity.

IDENTIFIED 5 months ago - at 09/05/2025 05:49PM

We have identified one of the primary issues and are working on a solution. We are gathering and deploying additional resources to resolve the issue in the short term.

INVESTIGATING 5 months ago - at 09/05/2025 03:39PM

We are currently investigating a slowdown and errors when accessing the Hirevue T2O application in our EU environment.

We are actively working on resolving this disruption. We apologize for any inconvenience and thank you for your understanding!

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