Unexpected Downtime/Incident - [Corrected] Candidate error taking assessments for cloned interviews.

This issue is resolved.

A fix has been implemented and verified in all impacted environments (EU, AU and US). Candidates who were invited to take cloned assessments no longer receive an error, so impacted candidates are now able to complete their assessments. We'll evaluate other impacts during regular business hours and update accordingly.

We have verified a fix in lower environments. We are promoting the fix to higher environments now and will share when the update it is completed.

We are evaluating a resolution and will implement a fix accordingly. We will continue to update as we progress.

We have identified the issue. Different than originally reported, candidates that attempt to take a to-be cloned assessment are receiving an error and are not able to start the assessment.

For clarity, there is no issue creating candidates from integrations. Thanks for your patience while we work to keep you updated.

We are working to identify the resolution and will update as we progress.

After some additional investigation, it appears this issue is affecting a subset of candidates across a broader set of ATS integrations.

We are continuing to investigate and will update as we learn more.

We are experiencing a service disruption with Integrations within our US, EU and AU regions.

A subset of candidates are failing to be created in Hirevue from Workday integrations.

We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.

Individual system components are listed below.