Outage in HireVue
Error 500.30 App Failing to Start
Resolved MinorIncident Report
We are currently investigating an issue with an increased error rate in our webservers leading to users and candidates experiencing interruptions in using T2O on our US environment.
Refreshing the page when encountering the error has show as a successful workaround in the mean time.
Components affected
HireVue Interviews - On Demand HireVue Interviews - CodeVue HireVue Admin / RecruiterTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/07/2026 08:29PM
After removing the affected web server from the workflow, we have repaired the server and it is running smoothly again. It's been re-added to the pool and operations are running as expected. We are closing the incident as resolved.
MONITORING
about 1 month ago - at 03/07/2026 05:27PM
We have identified a web server that was encountering a significant amount of errors. We have removed the web server from the pool and have seen activity return to normal. We will continue to monitor the T2O US service.
INVESTIGATING
about 1 month ago - at 03/07/2026 04:02PM
We are currently investigating an issue with an increased error rate in our webservers leading to users and candidates experiencing interruptions in using T2O on our US environment.
Refreshing the page when encountering the error has show as a successful workaround in the mean time.
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