Workday integration - partial outage

After a period of monitoring and some additional investigation, the team is confident in calling this incident resolved.

Thank you for your patience as we worked through this issue.

As the team continues to monitor, we have an important notice regarding resolution for impacted customers.

Any requests that were made from Workday to Hirevue during the incident will need to be retried in order to bring the two environments into sync.

We have successfully deployed a fix across all servers. Initial testing and system telemetry indicate that service has been restored, and we are currently not seeing any further issues with our older versions of the Workday integration.

Our technical teams are continuing to closely monitor all systems to ensure continued stability and to confirm that the fix has fully resolved the disruption for all impacted customers.

Following our investigation into the service disruption affecting older versions of our Workday integration, we have identified the root cause of the issue.

Our technical teams have developed a fix and are currently deploying it across our servers to restore full functionality. We are also continuing our comprehensive review of all system components to ensure no other services are impacted during the recovery phase.

Our teams are investigating an incident resulting in a service disruption affecting some API requests for older versions of our workday integration.

We are actively working to identify and remediate the underlying issue and restore connectivity for impacted customers. We are also performing a comprehensive review of all system components to ensure the stability of related services.