Outage in Hivebrite

Response time: WebApp on EUProd

Resolved Minor

November 21, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

WebApp is currently experiencing technical issues generating slowness for EUProd. This doesn't impact customer data but it might impact the display of data to users. We apologize for the inconvenience, we're working to resolve this as soon as possible.

Components affected

Hivebrite European production servers

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 11/21/2022 03:15PM

WebApp was recently experiencing some technical issues that caused slowness for EUProd.
The platform is now fully functional and this incident is resolved. No customer or internal data was affected.
We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.

MONITORING over 3 years ago - at 11/21/2022 01:32PM

WebApp was recently experiencing some technical issues that caused slowness for EUProd.
We've fixed the issue and are continuing to monitor the situation. There was no impact to customer data.

INVESTIGATING over 3 years ago - at 11/21/2022 01:20PM

WebApp is currently experiencing technical issues generating slowness for EUProd. This doesn't impact customer data but it might impact the display of data to users.
We apologize for the inconvenience, we're working to resolve this as soon as possible.

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