Outage in Hivebrite

Access to [WebApp] on [EUProd]

Resolved Minor

December 08, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Webapp is currently experiencing technical issues impacting EUProd users. There is no impact to customer data. We apologise for the inconvenience, we're working to resolve this as soon as possible.

Components affected

Hivebrite European production servers

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 12/08/2022 06:18PM

Webapp was recently experiencing some technical issues.
The platform is now fully functional. We're back at a normal status and this incident is resolved. No customer or internal data was affected.
We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.

MONITORING over 3 years ago - at 12/08/2022 05:51PM

Webapp was recently experiencing some technical issues on EUProd.
We've fixed the issue and are continuing to monitor the situation. There was no impact to customer data.

INVESTIGATING over 3 years ago - at 12/08/2022 05:16PM

Webapp is currently experiencing technical issues impacting EUProd users.
There is no impact to customer data.
We apologise for the inconvenience, we're working to resolve this as soon as possible.

Latest Hivebrite outages

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Global outage on all environments - 4 months ago

Global outage on all platforms - 4 months ago

Global outage on us-sandbox - 4 months ago

Response time: front-office, back-office on euprod - 5 months ago

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