Outage in Hivebrite

Header logo - reduced image quality

Resolved Minor
February 28, 2025 - Started 8 months ago - Lasted 5 days
Official incident page

Incident Report

You might have noticed a lower quality in your header logo image. We have identified the root cause. The situation should be solved on Monday. There is no loss of data. Workaround meanwhile: you can reupload a logo if it is not ok to wait for Monday. Thank you for your understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/05/2025 05:30PM

This incident has been resolved.

IDENTIFIED 8 months ago - at 03/03/2025 08:01PM

Fix was uploaded on sandboxes.
We will rollout it to production environments tomorrow.

The workaround is still valid while waiting for it: you can reupload a logo with a higher quality.


Thank you for your patience.

IDENTIFIED 8 months ago - at 02/28/2025 05:49PM

You might have noticed a lower quality in your header logo image.
We have identified the root cause. The situation should be solved on Monday.
There is no loss of data.

Workaround meanwhile: you can reupload a logo if it is not ok to wait for Monday.

Thank you for your understanding.

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