Outage in HMH

HMH Rostering Service Interruption

Major
July 18, 2025 - Started about 22 hours ago
Official incident page

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Outage Details

We have identified an issue impacting rostering for HMH solutions and Administrators are unable to roster. We are working to resolve this issue as quickly as possible, and updates will be provided here when information becomes available. Thank you for your patience during this disruption.
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 07/19/2025 04:16PM

Work continues to restore rostering services. If your organization is impacted by this issue a message will display for Administrators when attempting to roster.

If you see this message, please delay any rostering activities. If you do not see this message, you are able to roster without any issues.

IDENTIFIED about 17 hours ago - at 07/19/2025 12:12AM

We have restored rostering for some organizations and our teams will continue working to restore all remaining organizations.

IDENTIFIED about 22 hours ago - at 07/18/2025 07:38PM

We have identified an issue impacting rostering for HMH solutions and Administrators are unable to roster.

We are working to resolve this issue as quickly as possible, and updates will be provided here when information becomes available. Thank you for your patience during this disruption.

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