Outage in Hologram

Delayed sim status reporting

Resolved Minor
September 19, 2024 - Started about 1 year ago - Lasted about 11 hours
Official incident page

Incident Report

There is delayed status reporting for some sims that have recently completed state changes. In some cases a pending state might be reported even if a state change has already completed.
Components affected
Hologram Device Dashboard Hologram REST API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/19/2024 01:21PM

This incident has been resolved. All delayed SIM statuses reported by the API and Dashboard are up to date, and new status changes will be reported without delay.

INVESTIGATING about 1 year ago - at 09/19/2024 02:33AM

There is delayed status reporting for some sims that have recently completed state changes. In some cases a pending state might be reported even if a state change has already completed.

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