Outage in Hologram
Partial Global-2 (8935*) outage
Resolved MinorIncident Report
One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 02/13/2026 06:22AM
This incident has been resolved.
MONITORING
5 days ago - at 02/12/2026 04:28PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 02/12/2026 02:30PM
One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.
Latest Hologram outages
Connectivity outage on US2 (Verizon) profiles (ICCID 89148) - about 1 month ago
Delayed bulk SIM Operations - about 1 month ago
Delayed SIM Operations on Global-1 SIMs - about 2 months ago
G3 (Global-3) Data Usage Reporting - Delayed / Missing Data Sessions - about 2 months ago
Connectivity issues on Global-2 profiles (ICCID prefix 89357*) - about 2 months ago
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