Outage in Hootsuite Inc.

Issues with Paid Plan sign-up

Resolved Minor
January 28, 2025 - Started 6 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We are currently experiencing issues with our paid plan sign-up. You may have trouble with the unlimited social accounts add-on, where a duplicate instance is added to your account. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 01/29/2025 03:42PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 01/28/2025 09:31PM

We have found the root of the issue with our paid plan sign-up and are working on resolving it. Thank you for your continued patience.

Please subscribe to our status page to receive status updates.

INVESTIGATING 6 months ago - at 01/28/2025 05:04PM

We are currently experiencing issues with our paid plan sign-up. You may have trouble with the unlimited social accounts add-on, where a duplicate instance is added to your account. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

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