Outage in Hootsuite Inc.

Planner post duplication issue

Resolved Major
July 31, 2025 - Started 25 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Hey there. We are experiencing issues with the duplicate post feature in the Hootsuite Planner. You may have difficulties duplicating your posts. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. As a workaround, please manually create a new post and copy the content from the existing one for the time being.
Components affected
Hootsuite Inc. Hootsuite Web Application
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 07/31/2025 10:31AM

We are able to confirm that the issues with post duplication in planner have been resolved. Thank you for your patience.

MONITORING 25 days ago - at 07/31/2025 10:04AM

We have successfully resolved the issue that was preventing users from duplicating posts in Planner. The incident, which began at approximately 1:00 AM PST, is now fully resolved, and all services are functioning normally.

Our team will continue to monitor the system to ensure continued stability. We sincerely apologize for any disruption this may have caused and thank you for your patience.

INVESTIGATING 25 days ago - at 07/31/2025 09:18AM

Hey there. We are experiencing issues with the duplicate post feature in the Hootsuite Planner. You may have difficulties duplicating your posts. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
As a workaround, please manually create a new post and copy the content from the existing one for the time being.

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