Outage in Hootsuite

Inbox access issues

Resolved Major

July 02, 2026 - Started about 1 month ago - Lasted 24 minutes
Official incident page

Incident Report

Summary AI Generated

Hootsuite's Inbox feature experienced an access issue where users received permissions errors when attempting to open it via the web application. The incident lasted approximately 24 minutes before being resolved. Full access to Inbox was restored and users were able to use it as normal following the fix.

We are experiencing issues with Inbox. Our users may have trouble accessing Inbox and may see a permissions error when attempting to do so. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.

Components affected

Hootsuite Web Application

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 07/02/2026 11:39AM

We are happy to inform you that the issue affecting Inbox access has now been resolved.

Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal.

We apologise for any disruption this caused and thank you for your patience throughout this incident.

INVESTIGATING about 1 month ago - at 07/02/2026 11:18AM

We are experiencing issues with Inbox. Our users may have trouble accessing Inbox and may see a permissions error when attempting to do so. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

Please subscribe to our status page to receive status updates.

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