Outage in Hootsuite
Platform Login Issues
Resolved MajorIncident Report
Summary AI Generated
Hootsuite experienced a major login outage lasting approximately 4 hours, affecting both the web and mobile applications. Users were unable to authenticate via email/password or encountered false SSO configuration errors. The team identified the root cause, deployed a fix, and confirmed full resolution.
Hey there. We are experiencing issues with logging into the Hootsuite platform. You may have trouble logging in with your email and password, or may see an error stating your organization is not set up for SSO. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/28/2026 02:46AM
We are able to confirm that the difficulties with logging into Hootsuite have been resolved. If you encounter any further issues with logging into Hootsuite, please reach out to our customer support team. Thank you for your patience.
MONITORING
5 days ago - at 07/28/2026 01:59AM
Our team identified the root cause and released an update to address the behavior — you should no longer experience trouble logging in with your email and password or see an error stating your organization is not set up for SSO. If you continue to experience any difficulties, please reach out to our support team. Thank you for your patience.
INVESTIGATING
5 days ago - at 07/27/2026 10:48PM
Hey there. We are experiencing issues with logging into the Hootsuite platform. You may have trouble logging in with your email and password, or may see an error stating your organization is not set up for SSO. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Please subscribe to receive status updates.
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