Outage in Hootsuite
Experiencing login issues with Mozilla Firefox & Safari
Resolved MinorIncident Report
Summary AI Generated
Hootsuite's web application experienced login failures on Safari 26.6 and Mozilla Firefox 153.01, where clicking "Sign In" caused the page to reload and clear credentials without redirecting users to their dashboard. The issue lasted approximately 43 minutes before being resolved.
We are aware of some issues impacting the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01, when upon clicking "Sign In," the page reloads and clears all entered credentials without redirecting to the dashboard or displaying an error message.
While we are currently unable to reproduce the issue, our team is actively investigating and will provide further updates as they become available.
Thank you for your kind patience and understanding.
Components affected
Hootsuite Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/30/2026 03:11PM
We have resolved the issues related to the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01. If you continue to have issues logging into your Hootsuite dashboard via Safari or Mozilla Firefox please reach out to our customer support team. Thank you for your patience.
INVESTIGATING
3 days ago - at 07/30/2026 02:28PM
We are aware of some issues impacting the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01, when upon clicking "Sign In," the page reloads and clears all entered credentials without redirecting to the dashboard or displaying an error message.
While we are currently unable to reproduce the issue, our team is actively investigating and will provide further updates as they become available.
Thank you for your kind patience and understanding.
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