Outage in Hootsuite
Meta Incident Affecting Facebook & Instagram Data Delivery
Resolved MajorIncident Report
Summary AI Generated
A Meta platform issue lasting approximately 32 minutes disrupted Facebook and Instagram messaging and data delivery within Hootsuite, affecting the web and mobile applications as well as Sparkcentral. Users experienced missing messages in Inbox and incomplete Analytics data for both networks. The issue was fully resolved, though users with persistent gaps were directed to contact customer support.
Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks.
Please subscribe to our status page to receive status updates.
Components affected
Hootsuite Mobile Application Hootsuite Sparkcentral Web Application Hootsuite Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/19/2026 09:50AM
We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.
MONITORING
14 days ago - at 07/19/2026 09:19AM
Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks.
Please subscribe to our status page to receive status updates.
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