Outage in Hope College System
Bookstore Online Store Outage
Resolved Major
February 20, 2026 - Started about 2 months ago
- Lasted 7 days
Incident Report
The software provider for [bookstore.hope.edu](http://bookstore.hope.edu) is currently experiencing issues and the online store is unavailable. We will update here when we learn more.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 2 months ago - at 02/20/2026 03:30PM
The software provider for [bookstore.hope.edu](http://bookstore.hope.edu) is currently experiencing issues and the online store is unavailable. We will update here when we learn more.
INVESTIGATING
about 2 months ago - at 02/20/2026 09:58PM
We are continuing to work with the software provider that powers bookstore.hope.edu. We expect to have the issue fully resolved early next week. Thank you for your patience.The bookstore is [open 11 a.m. – 4 p.m. on Saturday the 21st](https://hope.edu/offices/bookstore/hours-location.html) for in-person sales, and is available for questions via phone at [616.395.7833](tel:16163957833).
IDENTIFIED
about 2 months ago - at 02/24/2026 09:38PM
Work continues with our software vendor that powers bookstore.hope.edu. We hope to have the store fully up and running before the end of this week.
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