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Outage in Hope College System

Issues with EMS Web App

Minor
June 17, 2026 - Started 2 days ago

Incident Report

We have received reports that logging in and navigating [events.hope.edu](http://events.hope.edu) continues to be very slow. We are working with the vendor on a solution. Thanks for your patience!

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IDENTIFIED about 21 hours ago - at 06/18/2026 05:28PM

We have received reports that logging in and navigating [events.hope.edu](http://events.hope.edu) continues to be very slow. We are working with the vendor on a solution. Thanks for your patience!

INVESTIGATING 2 days ago - at 06/17/2026 02:31PM

We are currently investigating reports of issues with the EMS Web App at [events.hope.edu](http://events.hope.edu) taking many minutes to login before working. We have a ticket in with the software vendor.

RESOLVED 2 days ago - at 06/17/2026 08:01PM

This incident has been resolved.

Latest Hope College System outages

Issues with links in app.hope.edu - about 1 month ago
Athletics website unavailable - about 2 months ago
Degree Works Data Unavailable - about 2 months ago

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