Outage in Hotjar

Slack and Zapier messages are delayed

Resolved Minor
August 21, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor Hotjar outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Hotjar, and never miss an outage again.
Start Free Trial

Outage Details

We're investigating an issue with Slack messages being delayed. This means that Hotjar integrations that use Slack may take longer to send messages to your Slack channels. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/21/2023 03:38PM

After further investigation and resolving the previous incident with Insights application latency, we determined both incidents are related and have the same root cause.

This incident is now resolved as a consequence of the resolution of the previous one.

INVESTIGATING almost 2 years ago - at 08/21/2023 03:12PM

While investigating this incident with Slack messages, we discovered that Zapier integration updates are also delayed, which means integrations using Zapier may take longer to process.

Our engineers are still actively investigating and we'll keep posting updates here.

INVESTIGATING almost 2 years ago - at 08/21/2023 02:56PM

We're investigating an issue with Slack messages being delayed. This means that Hotjar integrations that use Slack may take longer to send messages to your Slack channels.

Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Thanks for bearing with us!

Latest Hotjar outages

Survey changes are not saving correctly - about 2 months ago
Surveys not recording impressions metric - 3 months ago
Unable to verify tag installation - 4 months ago
Ask Tools Temporarily Unavailable - 4 months ago
Some users can't access the individual survey from the survey list page - 6 months ago

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook