Outage in Hoxhunt

Some users may experience issues with Instant Feedback

Resolved Minor

May 20, 2026 - Started 1 day ago - Lasted about 23 hours
Official incident page

Incident Report

Summary AI Generated

Some Hoxhunt users experienced "Something went wrong" or "servers busy" error messages when attempting to report emails and view Instant Feedback. The incident affected the email reporting and feedback functionality for a subset of users over a 23.2-hour period. The root cause was identified and a fix was deployed, restoring normal operation to all affected components.

Some users may be experiencing a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback. We have identified the root cause and our developers are working on a fix. We will provide an update once it has been deployed. We apologize for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 05/21/2026 09:17AM

This incident has been resolved. The issue causing some users to experience a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback has been fixed and deployed.

We apologize for the inconvenience this may have caused. All affected components are now operating normally.

Thank you for your patience.

IDENTIFIED 1 day ago - at 05/20/2026 10:09AM

Some users may be experiencing a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback.

We have identified the root cause and our developers are working on a fix. We will provide an update once it has been deployed.

We apologize for the inconvenience.

Latest Hoxhunt outages

Hoxhunt External GraphQL API docs are not fully accessible - 14 days ago

Benchmarks page on Admin portal does not load for some organizations - 15 days ago

Temporary delay in Insights, Cloud Export, and Reports updates - 17 days ago

Response portal not loading - 18 days ago

Instant Feedback not working - about 1 month ago

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