Outage in HubSpot

HubSpot is currently unavailable for customers in Europe

Resolved Minor

January 29, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

The HubSpot app is intermittently not loading for some customers in Europe. We're investigating the cause of this issue and will update this page when we have more information.

Components affected

HubSpot CRM

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/29/2025 12:09PM

HubSpot software is now working for all users. We've resolved the issue by scaling up a service that was causing intermittent failures. The incident has now been fully resolved. No data was lost.

MONITORING about 1 year ago - at 01/29/2025 11:53AM

We fixed the issue that caused intermittent failures in Europe. We are monitoring to make sure it doesn't happen again. We will give a final update when it's fully resolved.

IDENTIFIED about 1 year ago - at 01/29/2025 11:29AM

The HubSpot app has been stable since 10:18 AM UTC. We’re deploying extra capacity to resolve the intermittent failures in Europe. We will give an update once the underlying issue has been fully resolved.

INVESTIGATING about 1 year ago - at 01/29/2025 10:41AM

The HubSpot app is intermittently not loading for some customers in Europe. We're investigating the cause of this issue and will update this page when we have more information.

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